Privacy Policy

Last updated: September 7, 2026

Lead Level is a service operated by Baygrade LLC. This Privacy Policy explains how we collect, use, and share information when you use Lead Level, visit our website, join our early access list, communicate through our SMS service, or participate in referral relationships facilitated by Lead Level.

1. Information We Collect

We may collect information you provide directly to us, including:

• Name
• Company name
• Trade or business type
• Service area
• Email address
• Mobile phone number
• Information about leads, referrals, projects, and referral relationships
• Messages sent through Lead Level
• Referral status, job status, and payment-related information

We may also collect basic technical information automatically, such as IP address, browser type, device information, pages visited, and website usage data.

2. How We Use Information

We may use information we collect to:

• Operate and improve Lead Level
• Match businesses with potential referral partners
• Facilitate referral communications
• Send lead notifications, status requests, and account messages
• Track referrals and referral outcomes
• Process or facilitate referral fees and payouts
• Respond to support requests
• Prevent fraud, abuse, or misuse of the service
• Comply with legal and regulatory requirements

3. SMS and Messaging

Lead Level may provide SMS-based communication between participating businesses. Messages may include human-written messages relayed between referral partners, automated lead notifications, referral status requests, payout notifications, account messages, and support communications.

By providing your mobile number and using Lead Level, you agree to receive messages related to the service. Message and data rates may apply.

You may opt out of SMS messages by replying STOP where supported. You may reply HELP for assistance or contact us directly.

We do not sell mobile phone numbers or SMS opt-in data to third parties for their independent marketing purposes.

4. How We Share Information

We may share information in the following situations:

• With referral partners: We may share information reasonably necessary to facilitate a referral, including contact information, project details, and referral-related messages.
• With service providers: We may use third-party providers for website hosting, SMS delivery, payment processing, analytics, email, and other operational services.
• For legal reasons: We may disclose information where required by law or where reasonably necessary to protect our rights, users, or the public.
• Business transfers: Information may be transferred as part of a merger, acquisition, financing, sale of assets, or similar transaction.

5. Payments

Lead Level may use third-party payment processors to collect referral fees and facilitate payouts. Payment providers may collect banking, identity, tax, or payment information directly from users under their own privacy policies.

Lead Level does not necessarily receive or store full bank account numbers, payment card numbers, or other sensitive financial credentials when those details are collected directly by a payment processor.

6. Cookies and Analytics

We may use cookies or similar technologies to operate the website, remember preferences, measure traffic, and understand how the service is used.

7. Data Retention

We retain information for as long as reasonably necessary to operate the service, maintain business records, resolve disputes, enforce agreements, comply with legal obligations, and support referral and payment history.

8. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Choices

You may request that we update or delete certain personal information, subject to legal, accounting, fraud-prevention, and recordkeeping requirements.

You may also opt out of non-essential communications by using the unsubscribe or opt-out instructions provided in those communications.

10. Children's Privacy

Lead Level is intended for businesses and adult users. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

Lead Level / Baygrade LLC
Email: privacy@leadlevel.net